You will need to cancel if you are unable to attend your SwimGym pool activity. Your reservation can be cancelled via the SwimGym App or website. With timely cancellation your credit will automatically be returned.
The following time-slots apply to cancel free of charge:
- SWOD/Laps/Dryland: up to 8 hours before start time.
- Personal Training: up to 24 hours before start time
A no-show will be registered if you are absent without a cancellation.
SwimGym events cannot be cancelled free of charge.