Your membership continues as normal and herewith the direct debit which will take place as usual at the beginning of the month.
On March 27th and April 1st, we informed all our members about the intended compensation scheme.
We offer you compensation to make up for your missed sessions as much as possible and, at the same time, allow SwimGym to keep offering our services in the future.SwimGym finds itself in a challenging situation. We are the only independent operating swimming pool and we need to keep the pool operational during this closure. In difficult times solidarity is crucial, the solution we offer is based on this.
We fully understand that not everyone is capable of supporting us if the government decides to extend the closing once more. In that case we would like to offer you the possibility during this extended closure to temporarily pause your membership from May 1st (providing you have not cancelled nor have open payments). During the pausing you do not pay for your membership.
Based on the latest information (closure sports and fitness facilities up to and including April 28th) it is expected that you can schedule swim sessions end of April again.
Terms and Conditions SwimGym Pools apply. Given the special nature of the situation is suspension of the payment obligation not possible.