SWIMGYM SOCIAL DISTANCING PROTOCOL - update July 1st, 2020
Swimming pools, including SwimGym, are working towards a phased and responsible reopening of the facilities. The Swim Responsibly protocol is issued by the national swimming pool associations and will ensure that everybody can swim and work safely and responsibly. This protocol is in line with the instructions of the Dutch government (RIVM). In addition to the 1,5 meter measure, every next phase will be based on current guidelines. In the July protocol update the swimming distance restrictions are lifted.
The SwimGym Social Distancing protocol is an extension of the Swim Responsibly protocol and applies to all SwimGym members and employees. The protocol is necessary in order to spread the flow of members and to resume our activities responsibly. Our services and facilities may be limited to a certain extend after reopening, we ask our members to understand and cooperate to the protocol guidelines.
The SwimGym Social Distancing protocol is published in the SwimGym App (News), on the website (frequently asked questions) and inside the SwimGym facility.
Starting points of Social Distancing at SwimGym:
- Providing a safe environment for all SwimGym members and employees
- Providing a healthy swimming activity.
- Compliance to the 1,5 meter measure. During swimming there is no distrance restriction.
- Avoiding physical contact between members and employees at all times.
- Additional hygiene measures.
The key measure taken are:
Controlling flow of visitors
Access to a swimming activity is only allowed with a reservation via the website or SwimGym App. There is a maximum of swimmers in for each activity. Arriving and departing members will be separated as much as possible by check-in (reception) and check-out (coaches) procedures. We highlight the most important measures taken:
- Check-in procedure: members need to arrive in the reception area 15 minutes prior to the swimming activity, including Laps and personal training. A reception staff member will instruct access to the dressing rooms.
- Members who arrive later then 10 minutes prior to the swimming activity will be denied access due to out going traffic from previous groups.
- A maximum of 4 persons are allowed in the dressing room. There are 3 changing spots and 1 waiting spot. Arrive wearing your swimwear underneath your clothes, change quickly to give way.
- Limited showering at SwimGym: only ‘rinse’ max 10 seconds (use of shampoo is not allowed).
- Members need to be present on the pool deck no later than 5 minutes prior to the swimming activity and need to wait at the designated spots.
- Activities are offered on short course (25 meter) only.
- Check-out procedure: members will be instructed by a coach when and how to leave the pool after a group activity (SWOD).
Safety and hygiene
Avoid physical contact between members or members and staff at all times. Staff will be instructed and trained to secure everyone’s safety and the hygiene of the facility. We highlight the most important measures taken:
- Keep distance: the 1,5 meter measure will be considered as much as possible. No distance restrictions during swimming.
- Coaches provide swimming equipment during group activities.
- Hygiene screens are installed to protect staff and allow safe passing on the pool deck.
- Additional hygiene measures are taken and contact surfaces and equipment will be disinfected frequently.
- Enforcement of protocol by SwimGym staff.
The SwimGym Social Distancing protocol is included in the SwimGym House Rules and therefor included in the Terms & Conditions SwimGym Pools. The SwimGym Social Distancing protocol is based on instructions and guidelines issued by the national swimming pool and sports associations and the Dutch government (RIVM).
Social Distancing Protocol - SwimGym:
- Routing and mapping of the facility are altered based on the 1,5 meter distance measure e.g. hygiene screens, signage, measures in dressing rooms and shower area en recognisable waiting spots during group training.
- The visitors flow is spread and strictly regulated by our online reservation system and a check-in procedure.
- Additional (disinfecting) hygiene and cleaning measures have been taken for contact surfaces e.g. door handles, locker keys and toilets.
- Social Distancing instructions and hygiene rules are clearly visible for members at the entrance as well as inside the facility.
- All protocols, rules and instructions for members are published on our website.
- Staff are instructed and trained to execute, control and maintain the protocols for all members.
- Staff receive personal hygiene protection e.g. hygiene screens and access to disinfectant.
- Staff will work form home if the type of work allows it.
- SwimGym has appointed Sébas van Lith as ‘corona officer’ and Johan Kenkhuis as ‘protocol officer’.
Social Distancing Protocol - Members:
- Keep 1.5 meters distance: avoid physical contact with others.
- Stay home if you experience any of the following symptoms: regular cold, runny nose, sneezing, sore throat, mild cough, increased temperature (from 38 C°).
- Stay at home if someone in your household has a fever (from 38 C°) and/or shortness of breath.
- Arrive 15 minutes prior to your training session and await instructions of the reception staff before entering the dressing room. This also includes Laps and personal training.
- Members who arrive later than 10 minutes prior to their training session will be denied access due to incoming traffic in the dressing room from a previous group.
- A maximum of 4 persons are allowed in the dressing room. There are 3 changing spots and 1 waiting spot.
- Change clothes quickly before AND after your training session.
- Limited showering at SwimGym: only ‘rinse’ max 10 seconds (use of shampoo is not allowed).
- Be present in the pool no later than 5 minutes before the start of the training. Wait at the designated spots on the pool deck.
- Always follow the instructions of the SwimGym staff.
Social Distancing Protocol - Employees:
- Keep 1.5 meters distance: avoid physical contact with members and colleagues.
- Stay home if you experience any of the following symptoms: regular cold, runny nose, sneezing, sore throat, mild cough, increased temperature (from 38 C°).
- Stay at home if someone in your household has a fever (from 38 C°) and/or shortness of breath.
- Cough and sneeze into your elbow and use paper tissues. Wash your hands regularly during your shift, at least after arriving, before eating, after visiting the toilet or after cleaning. Use the hygiene screens and work station as provided.
- Use the hygiene screens and areas as provided.
- Keep equipment, e.g. stopwatches, markers and iPods clean and avoid sharing these items with colleagues. When sharing items, make sure to disinfect them first.
- Coaches provide swimming equipment to members during group training. Group training (SWOD) is adjusted and the use of snorkels is prohibited.
- The reception is responsible for cleaning/disinfecting contact surfaces e.g. door handles, locker keys and toilets.
- Secure the flow of members during their visit and address members when protocols are broken.
- Minimise contact between members and between employees and members.
- Provide instruction for regulated departure of members when leaving the pool after a group training. Instruct and regulate members of a new group to enter the water safely. Avoid overlap between groups. - Administration related work activities should be done from home as much as possible.