Dear SwimGym member
To secure your and everyone's safety during a SwimGym visit we follow a strict check-in procedure at the reception. This check-in procedure is necessary to maintain one-way traffic in the pool so incoming and outgoing members do not pass each other.
We would like to remind you about our check-in procedure:
CHECK- IN PROCEDURE
- Arrive 15 minutes prior to your training session and await instructions of the reception staff before entering the dressing room. This also includes laps and personal training.
- Members who arrive later than 10 minutes prior to their training session will be denied access due to incoming traffic in the dressing room from a previous group.
- Be present in the pool no later than 5 minutes before the start of the training. This way previous groups can exit the pool safely. Wait at the designated spots on the pool deck.
THANK YOU FOR COOPERATING
We understand it can be challenging to arrive 15 minutes prior to your training session. However, our front desk staff needs to be strict to guarantee your safety. We ask you for your understanding.
The check-in procedure is part of our SwimGym social distancing protocol, which is included in our house rules and therefore in our Terms & Conditions. You can read more about the instructions in the frequently asked questions on our website.
Thank you for cooperating.
Team SwimGym