Since we have to remain closed for a longer period of time as instructed by the Dutch Government, we offer the possibility to temporarily pause your membership during the extended closure from May 1st until May 20th, 2020. During the pause you do not pay for your membership.
If you choose not to pause your membership, the direct debit will continue as normal. By doing so, you will directly contribute to help us maintain the swimming pool, keep the SwimGym team together and to be able to continue our services in the future. We are the only independent operating swimming pool and we need to keep the pool operational during the time of closure.
REQUEST BEFORE APRIL 28TH
On request, pause of your membership direct debit can be requested from May 1st until May 20th, 2020. During the directe debit pause you do not pay for your membership. Besides for yearly memberships the contract end date will be extended with the period of the pause.
You have to request the pause of the membership direct debit via the SwimGym website before April 28th, 2020. This to be able to correct in time the direct debit for May. You will receive a confirmation. Unless communicated otherwise by SwimGym, the direct debit will resume proportionally on May 20th. In addition, for yearly memberships the contract end date will be extended with the period of the pause.
You need to have an active membership to be eligible for this membership direct debit pause. Members who have cancelled their membership or have any open payments are excluded from this pause.
Pause starts after approval and confirmation SwimGym. Requests after April 28th cannot be processed for the period May 1st until May 20th, 2020.
If the Dutch government decides to extend the end date of the closure again, SwimGym will inform you about a potential additional arrangement.
The conditions of the option to pause your membership direct debit are applicable, view conditions.