SWIMMING POOL
Questions about the SwimGym pool & memberships for the pool.
Pool Amsterdam
- Where is the SwimGym pool located?
- What are the opening times of the swimming pool?
- For whom is the swimming pool intended?
- What are the dimensions of the pool?
- Does the water contain chlorine in the SwimGym pool?
- Can I use the swimming pool when I’m allergic for chlorine or suffer from Asthma?
Become a member
- How do I become a pool member?
- Can I do a swim trial in the pool?
- I have been a member of SwimGym pool previously: do I need to join a new Try-Out?
- Previously I joined a Try-Out at the SwimGym pool, do I need to do a new Try-Out?
- What swimming level should you have?
- From what age can you become a member of the pool? (can my child become a member)
Facilities
Swim Training
- What do I need to bring for a training session?
- What kind of swimwear is allowed in the pool?
- What is a Try-Out?
- What is a SWOD?
- Do you have dedicated triathlon trainings in the pool?
- What do you offer for personal training in the pool?
Personal training
- How can I cancel my personal training?
- How to make a personal training booking?
- What do you offer for personal training in the pool?
- What is a single session personal training at the SwimGym pool?
- What is a flexible personal training package for the pool?
- What are the terms for personal training for the swimming pool?
Schedule / bookings
- How and where can I book a training for the pool?
- When can I schedule my trainings for the SwimGym pool?
- Do I always need to make a reservation for my swim training?
- How to make a personal training booking?
- What are the different swimming levels in the pool?
- What are the membership low hour in the pool?
My credits
- How many pool bookings can I make?
- When do I get my pool credits?
- When will a credit for the pool be deducted?
- Until when are my pool credits valid?
- Will my credits expire at the end date of my punchcard for the pool?
- Can I transfer my un-used credits to my new punchcard?
Cancel activity
Membership cancellation
- How can I cancel my pool membership?
- What is the notice period for my pool membership?
- Can I change my pool membership?
- Can I temporarily cancel or pause my pool membership?
- Can I temporarily cancel or pause my punchcard?
- Why do I need a doctor's statement to pause my punchcard or pool membership?
Conditions products
- Try-Out 1 session - valid 6 weeks
- Year membership
- Monthly membership
- Year membership - low hours
- Monthly membership - low hours
- Year membership - unlimited