One-time pause can be honoured if you meet the following conditions:
- One-time pause in case of a long-term illness, injury or pregnancy.
- Pause period minimum 2 months and maximum of 6 months.
- A doctor’s statement that swimming is not possible during this period.
- Pause cannot be backdated.
- Start and enddate cannot be changed.
- Pause for pregnancy is possible for a period of maximum 2 months unless a doctors statement is provided (before the pause start) that swimming is not possible for a longer period.
- In case of a year membership the contract period will be extended by the duration of the approved pause.
- Pause is only possible with an active membership (not cancelled).
- During the pause you cannot cancel your SwimGym membership. In case of cancellation the pause will be cancelled retroactively.
- In case of an outstanding payment the pause will be cancelled retroactively.
- Pause will only start AFTER CONFIRMATION SwimGym with start and enddate.
The pause will be considered after we received:
- A doctor’s statement that swimming is not possible during this period.
- Required end date for the pause.