- Cancel via SwimGym App or schedule on website.
-Credit will be returned when cancelled in-time, in case of too late cancellation a note will be registered.
- Free cancellation SWOD / LAPS / Dryland minimum 12 hours and Personal Training / Try-Out minimum 24 hours in advance.
- When no timely cancellation has taken place you will lose the credit and a penalty fee applies to unlimited memberships.
- The cancellation policy also applies when you like to change your booking or in case the training is not fully booked yet.
- If you have a booking but are absent during the training you will register a no-show. From the third no-show a penalty fee will be charged.
- In case of repeatedly late cancellation or no-show, you will receive a notice and SwimGym may reconsider the membership.
- SwimGym events cannot be canceled free of charge.