In case you have a booking for SWOD or Laps but you were not present a no-show will apply. The first two reminders are for your information. After that, €10,00 will be charged for each no-show. You can easily avoid this by cancelling the booking, you can do so up to the start of the activity. In addition you give others the opportunity to participate.
You were present?
In that case you have not checked in (properly) with your SwimGym tag at the entrance of the locker room. Please be reminded to always check in before the start of the activity. In this way you register your presence. If you check in after the activity has started, you will be registered as absent.
Forgot to cancel?
You have the opportunity to cancel until the start of the activity via the SwimGym App or SwimGym.nl (login pool). Free cancellation up to 12 hours before the start.